• Esco Medical partners with Cercle to introduce AI-driven customer experience solutions, transforming engagement, support, and workflow efficiency for IVF clinics worldwide.
  • Esco Medical reaffirms its commitment to innovation by adopting intelligent technologies that optimize customer interactions and operational efficiency.

LITHUANIA, 28 January 2026 – Esco Medical is delighted to announce its strategic partnership with Cercle, an AI technology company focused on transforming healthcare data into actionable insights. This collaboration introduces an AI-driven scoring system within the MIRI® TL Incubator, which automatically analyzes embryo development sequences, empowering embryologists, supporting clinical decision-making, and improving workflow efficiency.

Through this partnership, Esco Medical integrates Cercle’s AI capabilities to streamline customer interactions, deliver more responsive, personalized support, and optimize service processes for IVF clinics and laboratories worldwide. The initiative reinforces Esco Medical’s mission to provide not only advanced medical technologies but also an exceptional, data-informed customer journey that aligns with the evolving expectations of modern providers.

“Our partnership with Cercle marks an important milestone in advancing our AI-driven approach to customer and clinical support,” said David Genge, Medical BU Head. “By embedding intelligent solutions into our service infrastructure, we enhance operational efficiency while ensuring our partners receive timely, personalized, and actionable insights that improve both workflow and patient care.”

“Esco is a leading global healthcare company, and Cercle is thrilled to partner with them in their ongoing efforts to improve patient outcomes in fertility and beyond,” said Cercle founder & CEO Andy Melder. “By combining our AI expertise with Esco’s state-of-the-art medical technology, we are confident that the partnership will benefit not only our respective organizations but also clinics, clinicians, and patients.”

The collaboration between Esco Medical and Cercle underscores a shared vision of driving excellence in customer experience through responsible and innovative use of artificial intelligence, supporting IVF professionals in delivering the highest standard of care to their patients.